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Cyber Security Agency of Singapore
Alerts

Scammers Impersonating CSA and SingCERT Officers

7 August 2024

The Singapore Cyber Emergency Response Team (SingCERT) continues to receive reports of scammers impersonating CSA and SingCERT officers. Members of the public are advised to stay vigilant and not follow any instructions given by these scammers.

Last Updated: 05 May 2026

Singapore Cyber Emergency Response Team (SingCERT) has received multiple reports of scammers impersonating Cyber Security Agency of Singapore (CSA) and SingCERT officers over phone conversations. These scammers attempt to trick members of the public by providing a fake employee ID and case number, claiming that their phone numbers had been used in illegal activities in Malaysia. Thereafter, the scammers would re-direct them to the "Malaysian Interpol / Police" so that they can lodge a report to deny the recipient's involvement in the alleged illegal activities. Victims are asked to provide details such as their name, NRIC, family information, and social media account details. 

We are also aware of other similar cases. Members of the public are advised to review the following alerts for more information:

  • Scammers Impersonating CSA and the SPF: Scammers send fake court orders alleging illegal online activity linked to the recipient’s IP address, then pressure victims to respond within 24 hours to avoid supposed imprisonment.

Members of the public should not follow any instructions given by these scammers from any form of communication. This includes:

  • Installing any software or applications on your computers or mobile phones

  • Disclosing any personal or financial details

  • Making transfers or payment for alleged services rendered. Government agencies will never ask you for your confidential details or request for money to be transferred to specific bank accounts.

  • SingCERT officers will never ask you to download and install software or applications to access your computer or mobile phone remotely.

When in doubt regarding any caller claiming to represent CSA or SingCERT, you may wish to email us at singcert@csa.gov.sg to verify or report the incident to SingCERT at https://go.gov.sg/singcert-incident-reporting-form. You should always verify the authenticity of unsolicited callers claiming to be from a government agency. This can be done by contacting the agency through official channels (e.g., email addresses and helplines listed on the agency's official website). 

If you have fallen victim to a scam or incurred any monetary losses, please lodge a police report. You can lodge a report at any neighbourhood police post or online at https://www.police.gov.sg/E-Services/Lodge-Police-Report. 

We urge you to report scam calls or requests to the police. This information may be used to aid in ongoing investigations or uncover unreported crimes.

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