Scammers Impersonating SingCERT Officers

SingCERT has received multiple reports of scammers impersonating our officers over phone conversations. These scammers attempt to trick members of public by providing a fake employee ID and case number, then claiming that their numbers had been used in illegal activities in Malaysia. Thereafter, the scammers would re-direct them to the "Malaysian Interpol / Police" to lodge a report to deny the recipient's involvement in the alleged illegal activities.

Members of public are advised to stay vigilant and not follow any instructions given by these scammers from any form of communication. This includes:

• Installing any software or applications on your computers or mobile phones
• Disclosing any personal or financial details
• Making transfers or payment for alleged services rendered. Government agencies will not ask you for your details or request for money to be transferred to specific bank accounts.
• Specifically, SingCERT officers will never ask you to download and install software or applications to access your computer or mobile phone remotely.

When in doubt regarding any caller claiming to represent SingCERT, you may wish to email us at singcert@csa.gov.sg to verify or report the incident to SingCERT at https://go.gov.sg/singcert-incident-reporting-form. As a precaution, you are always advised to verify the authenticity of unsolicited callers claiming to be from any government agency. This can be done by contacting the agency through official channels (e.g. email addresses listed on the agency's official website). 

If you have fallen victim to a scam or incurred any monetary losses, please lodge a police report. You can lodge a report at any neighbourhood police post or online at https://eservices1.police.gov.sg/phub/eservices/landingpage/police-report

We also urge you to report scam calls or requests to the police. This information may be used to aid in ongoing investigations or uncover unreported crimes.